FAQ

Questions, answered

If your question isn't here, email hello@puntpulse.com.

The model

Machine-learning models — one for greyhounds, one for gallops — score every runner from information available before the race (broadly: form, class, speed, draw and conditions, connections, and the market), turn the field into win and place probabilities, and combine them with the live market price (the gallops model is trained against the market itself). The broad method is on the How it works page.

Yes — trained machine-learning models (gradient-boosted decision trees) learn from hundreds of thousands of past runs rather than following hand-set rules, and are periodically retrained on newer results. Every model is tested walk-forward: trained only on the past, then scored on races it has never seen. A race the model hasn't rated yet says so rather than showing a guess.

The fair test of a probability is calibration: across many races, runners the model gives a 30% chance should win about 30% of the time. Every model is checked that way on races it has never seen (trained only on earlier races). Accuracy isn't profit: the models haven't been shown to beat the market after bookmaker margins, and we don't claim they do. Paper strategies are the closest thing to a test you can run yourself: your rules are bet on every race from the moment you save them, at the real price 1–4 minutes before the jump, and each bet is compared with Betfair's starting price. They're still paper results, not a track record.

It will, often. A 30% top pick is expected to lose about 7 times in 10. Racing carries real randomness — interference, a slow start, a wide run. No model gets close to being right every race, and the market is a very hard benchmark to beat.

Coverage & data

Australian and UK greyhound meetings, Australian TAB thoroughbred (gallops) meetings — every state, metro, provincial and country — and UK and Irish gallops, flat and jumps. UK and Irish races are shown in Sydney time. Greyhound trials, UK greyhound hurdle races and handicaps are excluded. New Zealand racing isn't covered.

As soon as fields and boxes are published, usually the day before or morning of. Ratings update if there are late scratchings.

Racing information — fields, form and results — and live prices from bookmakers and betting exchanges. PuntPulse is not affiliated with any racing authority, bookmaker or wagering operator.

Account & billing

No card for the free Punter plan: the model's top 3 runners in every race, one paper strategy and a few AI chat questions a day. An account is needed to save strategies and use the chat. Pro and Premium are paid monthly by card through Stripe.

Both are month-to-month and renew automatically until you cancel, which you can do from your account at any time — access then runs to the end of the period you've paid for. The price and the renewal are shown before you pay. You can move from Pro to Premium from your account; the price difference for the rest of that month is worked out by Stripe and added to your next bill.

Yes — your first monthly plan (Pro or Premium) is free for 30 days. You add a card when you start, but nothing is charged during the trial, and we email you a few days before it ends. If you keep it, the monthly price is charged when the trial ends and every month after until you cancel. Cancel from your account before the trial ends and you pay nothing. One free trial per person; yearly plans don't include one.

Our services come with guarantees that can't be excluded under the Australian Consumer Law — including a refund or other remedy if something has a major failure or isn't as described. On top of that, if you're unhappy with a charge, email us and we'll look at it.

Responsible gambling

No. PuntPulse publishes a model's statistical estimates of race outcomes, the gaps between those estimates and bookmakers' prices, and a Kelly calculator you can run on your own bank. None of it is a tip or a recommendation to bet, and the estimates are often wrong.

Help is free and confidential. Call the National Gambling Helpline on 1800 858 858 (24/7) or visit gamblinghelponline.org.au. You can self-exclude from every licensed Australian bookmaker at once through BetStop (betstop.gov.au), and set deposit limits with any of them.

Read tonight's card with the model beside you

Free to start: the model's top three runners in every race, with the reasoning — no card required. 18+ only.

FAQ · PuntPulse